Refunds and Replacements Policy
In spite of the fact that we would like to just hear uplifting news, we realize that the way of our item is presented to more noteworthy investigation and desire than most. So If for any reason you are unsatisfied with the quality or precision of your request, please email us to report the issue. We will be glad to offer assistance.
On the off chance that your request never dispatched or wasn't delivered, then we will deliver you a free substitution at no extra cost. Likewise, we will discount you the first delivery charge due to non delivery. In the event that you are totally disappointed and don't need re-conveyance of your request, then we will issue back a full discount if craved.
For Quality Issues (flower vendor conveyed):
On the off chance that the you are asking for a substitution, you must demand the substitution inside of 3 days from when it was conveyed.
Since we work with third gathering dispatches, it is essential that you send a photo of the game plan with your email. We know this may be a bother, however it is our obligation to be delicate to our flower specialists whose business rely on upon us.
Refunds will be processed back into the account you placed the order with. For example, if you placed the order using credit card, we will refund it back to your credit card. If you placed the order via Paypal we will refund it back into your Paypal account. Once a refund has been processed it take up to 2-4 working days for the refund to appear in your account and depending upon Country/Type of card and other factors. You can contact us if you don't refund in 1 week.